Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
Support staff have been amazing! Taught me a lot about myself and how to be patient. I have been applying this to my life and it has helped me deal with stressful situations. Therapists have been great in helping me deal with past events that may have contributed to my using.
Very professional, courteous, knowledgeable and caring staff
The experience has changed my life for the better. I came into Primrose lodge anxious, zero confidence and addicted to cocaine. I leave taking in so much knowledge full understanding of my self and all of my emotions and can sit and deal with them on my own. I leave a confident individual that is looking forward to my new way of life with 35days clean under my belt.
An excellent experience and journey. Staff were firm but supportive. Food excellent and plentiful. Accomadation very comfortable. Staff and clients very friendly and welcoming. I feel I have had an solid and inspirational beginning to my journey through recovery.
This is intense therapy, carefully structured and delivered in a safe and comfortable environment. The programme pushes for a deeper understanding of underlying issues and consequences of addiction for clients.
I responded well to the treatment which allowed me to reassess myself and my addiction to alcohol. I found DBT very useful part of the programme and also the group process groups whilst challenging, were an essential part of my treatment.
I have been so impressed with the support staff here and how they have made me feel so comfortable. Those staff members are Shannon, Carole, Barrie, Wendy, Kaya and Johnny.
I have had an amazing journey and an amazing start to my recovery with all the help from the staff and therapists, everyone who works at primrose lodge does an excellent job with the encouragement and support offered. Throughout my stay everyone made me feel very welcome and comfortable. The experience at primrose lodge has been overwhelming and I am extremely happy with the treatment I have received with all the help from the staff. This is an excellent addiction centre and I am over the moon with all the help and advise and positive feedback I have received with my 28 day treatment, the food here is amazing plenty of different options and can't say one bad thing about it very very happy with the breakfast lunch and dinner and have enjoyed the food served everyday. The staff at primrose lodge are extremely helpful, encouraging, supportive, and very welcoming will help you with any problems you have. The therapists are out of this world with extreme care and understanding I cannot fault a thing. Johnny the senior support worker was very helpful and very friendly he has been amazing throughout my stay and helped me as much as possible a big thank you to him and everyone who works there I wouldn't be the person I am today without them.
Primrose lodge has been amazing to me. The staff the therapists the team all as one I cannot fault one thing they are all very welcoming and very helpful and will support you as much as they can. The food here is fantastic and big thank you the the chef for serving the wonderful meals. The treatment itself has been overwhelming I can't explain the way the staff here help you in such positive ways. I am so happy leaving this centre as a new person I will miss the staff and the friends I have made during my 28 day treatment. But over all has been a fantastic experience and would recommend anyone who needs help to find and help and support from primrose lodge.