Primrose Lodge Reviews

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

11 Sep 2017
It was an important experience for me.
Daniel H
05 Sep 2017
I arrived at Primrose lodge, in an awful state of consistent daily using of 2 weeks with no sleep. When arriving I was treated with care and compassion with no negative judgments upon my addictions. I feel I have been nurtured back to a loving caring way of life, hope has been built that this can be maintained with ongoing work. I'm greatful for the therapists and the care I've received when I was unable to give myself none.
05 Sep 2017
After arriving I received an excellent detox for 14 days. The therapy sessions are really useful. Accommodations are very comfortable and the food are really good. Highly recommend Primrose Lodge.
Jim Jam
27 Aug 2017
Very well rounded treatment enjoyed many parts of it but the cleaning could be improved and so could the facilities, and if the staff should be eating food that's cooked I feel they should have put aside as comments where made about me eating it all, if not then the comments shouldn't be made
Hi James we have investigated your comments and made improvements, we hope you are well and please come to aftercare.
26 Aug 2017
Great programme which has vastly improved, not am I leaving clean, but more importantly with the tools to aid my continued journey of recovery and with my self belief restored. Great food well balanced. Facilities are good, but can be a bit tight when full.
22 Aug 2017
This place has been the most important decision of my life and to help me with becoming me again. Before selected many other places were seen and then decided on this one. Whilst it didn't seem to stand out to others in some ways like certain facilities available like a multi gym or allowed to go out of the premise in your own time and or your own snacks to have etc, what I can say is I'd happily sacrifice all of this for all the care and support I received and in the end I didn't miss anything I didn't have. What was important is how individually I was treated and the therapy tailored to my illnesses helping me to identify my issues and help me control my condition, for this I am very grateful and no words are enough to express my gratitude towards Primrose Lodge and all it's staff for this I am forever indebted to you. When i came to this place I was a boy on a unknown journey. Now I'm leaving a man with a destination in my sight. All because I tried and trusted and you delivered. I could go on and on but I'll leave it at that. Many thanks Dishal
19 Aug 2017
Worth a look, lovely staff.
Amy Robinson
18 Aug 2017
I honestly cannot thank the staff here enough for everything they have done for me. In 28 days veg have learnt to not only get a control of my drug and alcohol addiction but a hold of myself too. I came here with my guard up and my fists up with absolutely no self worth. I am leaving here to take one day at a time but with my guard down, fists down and the beginnings of self worth again. It's without a doubt the best decision I have made in the last 17 addicted years to come here and turn my life around. Nothing is too much for them and with every step of my recovery they not only support you but push you to go further and further to know your boundaries. Thank you.
16 Aug 2017
Primrose Lodge is a truly wonderful facility,the staff, accommodation, food and most importantly the treatment and care I have experienced here have been fantastic....if you have decided as I did that you can't beat your addiction on your own then this is the place to be....thanks to everyone here I feel able to continue my journey into recovery with all the skills I need to be successful.
Dan C
12 Aug 2017
I am really pleased with my treatment. The staff are excellent and have given me so much guidance and skills to remain clean when I leave. What I have learnt here about myself and my addiction will change my life. Thank you to everyone at primrose lodge.
Don't waste another day on addiction
Call Now 0203 553 9263
Call Now 0203 553 9263

Call Now 0203 553 9263

Find us
  • Primrose Lodge
    Perry Hill
    Surrey, GU3 3RF
  • Tel. 0203 553 9263
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