Primrose Lodge Reviews

Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.

Robert C
14 Sep 2017
I have thoroughly enjoyed my stay at Primrose Lodge and am leaving in a very positive state of mind. Cannot speak too highly about both the therapists and the support staff. All highly professional and extremely helpful. Food is excellent. I highly recommend the facility to anyone needing help to start their recovery from their addiction, whatever that may be.
14 Sep 2017
This place has completely changed my life around which I thought was impossible. I couldn't of asked for a better team, absolutely high on life at the moment literally can't remember the last time I was so happy and for my mind to be at peace. I would highly recommend Primrose lodge to anyone on the planet that is suffering, it truly has been an amazing experience i couldn't be more greatful. Thank you for saving my life.
12 Sep 2017
Could do with some vast improvements
Hi Bhavyka we have made the improvements you had suggested and appreciated the time on the phone with you, please keep coming back to aftercare.
11 Sep 2017
It was an important experience for me.
Daniel H
05 Sep 2017
I arrived at Primrose lodge, in an awful state of consistent daily using of 2 weeks with no sleep. When arriving I was treated with care and compassion with no negative judgments upon my addictions. I feel I have been nurtured back to a loving caring way of life, hope has been built that this can be maintained with ongoing work. I'm greatful for the therapists and the care I've received when I was unable to give myself none.
05 Sep 2017
After arriving I received an excellent detox for 14 days. The therapy sessions are really useful. Accommodations are very comfortable and the food are really good. Highly recommend Primrose Lodge.
Jim Jam
27 Aug 2017
Very well rounded treatment enjoyed many parts of it but the cleaning could be improved and so could the facilities, and if the staff should be eating food that's cooked I feel they should have put aside as comments where made about me eating it all, if not then the comments shouldn't be made
Hi James we have investigated your comments and made improvements, we hope you are well and please come to aftercare.
26 Aug 2017
Great programme which has vastly improved, not am I leaving clean, but more importantly with the tools to aid my continued journey of recovery and with my self belief restored. Great food well balanced. Facilities are good, but can be a bit tight when full.
22 Aug 2017
This place has been the most important decision of my life and to help me with becoming me again. Before selected many other places were seen and then decided on this one. Whilst it didn't seem to stand out to others in some ways like certain facilities available like a multi gym or allowed to go out of the premise in your own time and or your own snacks to have etc, what I can say is I'd happily sacrifice all of this for all the care and support I received and in the end I didn't miss anything I didn't have. What was important is how individually I was treated and the therapy tailored to my illnesses helping me to identify my issues and help me control my condition, for this I am very grateful and no words are enough to express my gratitude towards Primrose Lodge and all it's staff for this I am forever indebted to you. When i came to this place I was a boy on a unknown journey. Now I'm leaving a man with a destination in my sight. All because I tried and trusted and you delivered. I could go on and on but I'll leave it at that. Many thanks Dishal
19 Aug 2017
Worth a look, lovely staff.
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Call Now 0203 553 9263

Call Now 0203 553 9263

CQC Report
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