Please read the comments from our alumni. They have all come from different walks of life and they have all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment. Check out the reviews as they share their thoughts on our facilities and their experiences attending them. All the reviews are verified but full names are removed for confidentiality.
I found my experience at Primrose lodge so helpful,insightful and over all amazing the level of care and therapy was brilliant.id like to thank all the support workers Carole,Shannon,Johnny and Barry for there kindness and making me feel so welcome also the team of therapists Anuk,Charli,Matt and Tim have all helped brilliant and have truly helped me and finally to the manager Jeff for running a tight ship ? cant thank you all enough.
Primose Lodge has been the perfect start for my recovery. They have given me all the tools. The staff have been fantastic and the food even better. I would like to thank everyone at Primose Lodge for giving me my life back.
My treatment at Primrose Lodge was fantastic. The staff were courteous, professional and always patient and willing to help. The therapists were second to none. So insightful, knowledgable and motivated. I really treasured my time here and believe they can set anyone on the road to recovery.
My treatment at Primrose Lodge was excellent. Delivery of care/treatment/ therapy is holistic, majority of therapy is conducted within a group setting; individual needs are recognised and there is continuous opportunity given to explore such needs. Most importantly staff at Primrose Lodge are professional, caring, compassionate and very supportive. All the above created a trusting and safe environment, which is the utmost importance to me and my recovery.
It was beneficial to my recovery.
1st class treatment and care.
Intensive, challenging treatment which was exactly what I needed. Therapists and care absolutely first class, and Ive been provided with all the tools and knowledge I need for a difficult recovery ahead of me. Highly recommend anyone to make their treatment steps at Primrose, it has saved my life.
My experience at Primrose Lodge was very interesting it helped me find myself again. Thanks to Matt my therapist and Carole who helped me immensely during my low times. and Anthony the chief who catered for my dietary needs
Primrose Lodge is an amazing place and would highly recommend it to anyone that needs treatment
Nice place, done the job for a seven day detox. Not as relaxing as I thought it would be but the seemingly endless therapy sessions did help. The support staff and catering staff were impeccable. Food great. The head manager was great, the therapists very variable in their approach and attitude but perhaps this is the approach that should be taken. But the detox worked, especially with help from the other clients.