• Admission to Primrose Lodge begins with a confidential telephone assessment to discuss the individual's addiction history, health concerns, and recovery goals, leading to a tailored treatment plan.
  • Upon arrival, clients receive a warm welcome, a facility tour, and a medical assessment by an in-house doctor to ensure safe detox and address any co-occurring mental health issues.
  • Primrose Lodge offers specialized, evidence-based treatment plans, modern en-suite rooms, 24/7 admissions, and expertise in various alcohol and drug addictions.
  • The center provides comprehensive ongoing support, including one year of free aftercare and access to a lifetime alumni network, emphasizing a partnership in healing and long-term sobriety.

Your First Steps to Recovery

Telephone Assessment: Your Gateway to Tailored Treatment
The journey begins with a confidential telephone assessment, conducted by one of our experienced admissions specialists. This call is your opportunity to share the story behind your addiction, any health concerns, and your personal goals for recovery. We’ll ask about your history, the substances or behaviours affecting you, and your medical background, including any mental health conditions. This assessment is crucial for designing a treatment programme that fits your needs, not a one-size-fits-all approach.

We know that talking about addiction can be uncomfortable. Our team listens without judgement and offers clear, honest guidance about what treatment at Primrose Lodge involves.

Admission Day: Your Official Start
When you arrive at Primrose Lodge, you will be welcomed warmly by our admissions team. This is your first real step out of addiction’s shadow and into a new life. The day focuses on easing your transition: you’ll get a full tour of the facilities, meet some of the staff, and start feeling at home. We’re here to answer any lingering questions and ensure you feel safe and supported.

 

Why Primrose Lodge Stands Out

Choosing the right rehab centre is a critical decision. Here’s why Primrose Lodge is the trusted choice for many:

  • 24/7 Admissions: Addiction emergencies don’t adhere to office hours, so neither do we. 
  • Specialised, Evidence-Based Treatment Plans: We don’t guess. Every treatment plan is crafted based on clinical evidence and your personal history. 
  • Modern Ensuite Rooms: Healing is hard enough. You deserve to do it in comfort and dignity. 
  • Alcohol & Drug Rehab Expertise: Our programmes address a wide spectrum of addictions with proven methodologies. 
  • One Year of Free Aftercare: Recovery doesn’t end when you leave. We offer ongoing support to help you maintain your progress. 
  • Lifetime Alumni Network: Join a community of peers who understand your journey and can provide lifelong encouragement.

Find out more about Primrose Lodge and who we are on our about us page.

The First Few Days: What to Expect at Primrose Lodge

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Wondering what to expect during your first few days in rehab? When you first arrive at Primrose Lodge, its all about helping you feel comfortable.

Settling In: Your New Beginning

We understand arriving at rehab can be overwhelming, especially if you come in crisis, still under the influence, or uncertain about what lies ahead. That’s why our admissions team provides compassionate support, giving you time and space to acclimate. You will never be rushed or pressured; instead, you are encouraged to settle into your new environment at your own pace.

We’ll show you the layout of the centre, common rooms, therapy spaces, outdoor areas, so you can quickly feel oriented. Knowing where to find your essentials reduces anxiety and helps you feel grounded.

Medical Assessment: Safety First

A thorough medical evaluation by our in-house doctor is essential. This assessment covers physical health, mental health, and the specifics of your addiction. If a medical detox is necessary, the doctor will prescribe and monitor medications to manage withdrawal safely and comfortably. Our nursing and clinical staff provide round-the-clock care during detox to ensure your safety.

Our clinical approach reduces risks associated with withdrawal, preventing complications and providing peace of mind during a challenging phase.

Your Bespoke Recovery Plan: A Partnership in Healing

Within your first few days, you will meet with your assigned therapist and clinical team. Together, you’ll explore not only the addiction itself but the underlying triggers—whether trauma, stress, or other mental health issues. Your therapist will develop a bespoke treatment plan tailored to your unique needs and strengths.

This plan combines evidence-based therapies such as cognitive behavioural therapy (CBT), motivational interviewing, group therapy, holistic approaches (e.g., mindfulness, art therapy), and relapse prevention strategies. Your voice is key in this process. We want you to own your recovery, setting achievable goals that feel meaningful and motivating.

Detox and Therapy: Navigating the Early Challenges

Detox can be physically and emotionally taxing. Many clients report feeling foggy or fatigued as substances leave their systems. We integrate light therapy, gentle physical activities, and ongoing counselling to ease this process. Our team is always available to provide encouragement and answer questions.

Once detox is complete, you will be better able to engage fully with the psychological and emotional components of treatment. This comprehensive approach ensures you rebuild not just physical health but your mental and spiritual wellbeing.

 

Watch our video on what to expect when you arrive at rehab for more details on what the first steps of your recovery journey looks like.

Ready to Take the First Step?

Deciding to seek help is often the hardest part, but it’s also the most courageous. At Primrose Lodge, you’ll find a dedicated team ready to walk alongside you through every challenge and triumph. If you or someone you care about is ready to start the recovery journey, contact us today for a confidential assessment. There’s no time like the present, because your new life starts now.

 

Reach out to us today for a free and confidential evaluation.

Our compassionate admissions team is here to answer all your questions and work with you to find the perfect treatment programme for your recovery.