Experts in addiction treatment since 2016
Quality care that you can trust
Since opening in 2016, Primrose Lodge has offered compassionate, expert care with low client-to-staff ratios, ensuring personalised support throughout your lifelong recovery.
We tailor to your needs
Personalised addiction recovery plans
Primrose Lodge offers a wide range of tailored recovery plans, alongside dedicated family support to meet your unique needs and support lifelong healing.
We support you through rehab and beyond
Full and comprehensive treatment pathway
Primrose Lodge offers long-term support, starting from your primary rehab programme and continuing through optional secondary treatment, aftercare and alumni support.
Start your sobriety journey with Primrose Lodge
Primrose Lodge has been a rehab for individuals battling alcohol and drug dependence since 2017. For over eight years, our addiction treatment clinic in Surrey has offered the ideal setting for reflection and renewal. Here, you’re free to focus entirely on recovery, whether you’re taking your first steps through detox or building resilience against relapse.
You won’t be alone on this journey. Our qualified and friendly team knows how hard it can feel to face substance abuse. That’s why we offer a mix of proven therapies, from the 12‑Step programme to one‑on‑one sessions in CBT and DBT. Whether you need to work through cravings, tackle old habits or find healthier ways to cope with stress, our personalised approach has you covered.
Every treatment plan starts with medical support for safe, supervised detox. After that, you’ll join group meetings, workshops and fitness sessions designed to keep you moving forward. We pay close attention to what you need – no two paths through recovery are the same.
Here at Primrose Lodge, you’ll find more than a treatment centre – you’ll find a caring community that believes in your ability to heal. Take that first step today. Your journey to a healthier, substance‑free life begins right here with us.
Reach out to us via contact form
Primrose Lodge’s state-of-the-art facilities
Primrose Lodge provides a welcoming, comfortable environment to support your recovery and well-being. Choose from private ensuite or shared accommodation, relax in spacious communal areas, stay active in our fully equipped gym, and enjoy our tranquil outdoor spaces. All amenities are designed to create a safe, supportive setting for healing.
Some of many highlights of our state-of-the-art facilities are listed below:
- Safe, private, and comfortable rooms.
- Fresh, nutritious meals prepared daily on-site.
- Access to free wi-fi.
- Laundry and cleaning services.
- Beautifully maintained, tranquil gardens.
- Variety of top quality therapy rooms.
What we specialise in at Primrose Lodge
At Primrose Lodge, we specialise in helping our clients achieve effective and lasting sobriety, utilising 5-key steps that allow us to provide effective help prior to, during, and beyond your stay with us:
Understanding Addiction
Understanding Addiction
Addiction is a complex condition where individuals feel compelled to use substances or engage in behaviours despite negative effects. Addiction not only affects an individual’s physical health, leading to withdrawal symptoms, tolerance, and long-term damage, but also deeply impacts emotional well-being, relationships, and daily functioning. Overcoming addiction requires comprehensive treatment that addresses both the physical dependency and the psychological factors driving the behaviour. Through a combination of medical care, therapy, peer support, and structured rehabilitation at Primrose Lodge, individuals can reclaim control of their lives and build a substance-free future.
Providing Safe Detox
Providing Safe Detox
Detox is a crucial first step in the recovery process, allowing the body to rid itself of harmful substances while managing withdrawal symptoms in a safe and controlled environment. Withdrawal can be physically and emotionally challenging, making professional mentoring essential to ensure safety and comfort. Our team is dedicated to providing a safe and supportive detox experience as we carefully monitor symptoms and help ease discomfort and reduce risks. Detox is not just about physical stabilisation, it sets the foundation for long-term recovery by preparing individuals for the next stages of treatment.

Bespoke Holistic Rehab Treatments
Offering Bespoke Holistic Rehab Treatments
At Primrose Lodge, we understand that addiction is not just about the physical dependence on substances but also deeply intertwined with emotional and psychological factors. Our rehab treatments focus on uncovering and addressing the root causes of addiction, allowing individuals to heal holistically. We guide individuals toward emotional and mental recovery through a range of evidence-based therapies, including cognitive-behavioural therapy (CBT) and dialectical behaviour therapy (DBT). Our programmes are designed to help you build sustainable coping strategies, strengthen resilience, and foster self-awareness.

Long-Term Aftercare
Promising Long-Term Aftercare
Recovery doesn’t end when rehab treatment is complete. At Primrose Lodge, our aftercare services are designed to provide the ongoing support you need as you transition back into daily life. Our aftercare programme includes personalised plans that may involve ongoing therapy, support groups, and regular check-ins, ensuring that you have a strong network to rely on. Additionally, you will have access to our Alumni community, building on the support you will receive, so you can be rest assured that you will have the guidance and encouragement you need to thrive long after leaving rehab.

Effective Relapse Prevention
Ensuring Effective Relapse Prevention
At Primrose Lodge, we understand that the path to lasting recovery is filled with challenges, and relapse can be a real concern. Our relapse prevention programme empowers you with the skills and strategies necessary to navigate these challenges effectively. We help you identify potential triggers and teach practical techniques to manage cravings and stress. Through ongoing support and personalised planning, we focus on building your resilience, self-awareness, and coping mechanisms. By equipping you with these essential tools, we ensure that you’re prepared to handle life’s ups and downs while maintaining a successful and sustained recovery.

The admissions process
The admissions process to Primrose Lodge is designed to be as stress-free and easy as possible, following a simple three-step process:
Step 1: Initial call with our Admissions Coordinator
Reaching out is often the hardest part, but we’re here to walk you through it with understanding and support. When you contact Primrose Lodge, you’ll speak with someone who knows what you’re going through—they’ve walked that same path too.
Step 2: Understanding your treatment options
After your personalised assessment, we’ll walk you through the available treatment programmes and their associated costs. We’ll answer any questions you may have, ensuring that you’re fully informed and confident in the next steps of your recovery journey.
Step 3: Seamless admission to Primrose Lodge
Once you’re ready to take the next step, we’ll arrange for a smooth and welcoming admission. From the moment you arrive, you’ll find yourself in a caring, supportive environment where your healing can truly begin. Don’t hesitate to make that first call today.
A compassionate admissions process from people who truly understand
The decision to seek help for addiction can often feel overwhelming, as it’s a significant and emotional step toward making a positive change in your life. It may seem daunting to confront the challenges ahead, but it is, without a doubt, the first step towards a better future.
At Primrose Lodge, we understand the courage it takes to reach out and are here to support you every step of the way. When you contact us, you’ll connect with a compassionate team that not only possesses extensive professional expertise but also deeply understands the struggles of addiction on a personal level. Many of our staff members have their own experiences with addiction recovery, which allows them to offer a unique and empathetic approach to treatment. They are committed to providing you with the care, understanding, and guidance you need to begin your journey to healing. At Primrose Lodge, you won’t just be another person in need of help; you’ll be part of a community that genuinely cares and is dedicated to seeing you succeed.
Primrose Lodge is proud to be partnered with BUPA and AXA private health insurance – providing opportunities for privately funded addiction treatment.
Keep up with our most recent addiction help guides
Explore our latest help guides, created to support you in navigating addiction —whether you’re facing it yourself or supporting a loved one through it.
Learn more about the danger of addiction
Understanding addiction is the first step towards being able to overcome it. Click on any of the below subjects to learn more.
Alcohol Addiction Screening Test
Evaluate the intensity of alcoholism in yourself or others
The Timeline of Quitting Alcohol
Discover what you can expect as you quit alcohol.
Helping an Alcoholic
Learn about what you can do to help an addict.
Addiction Counselling
Understand how addiction counselling works.
Mental Health Impact
Understand the impact addiction can have on your mental health.
The cost of rehab treatment
Learn about what goes into the cost of rehab, and compare the financial cost of your different options.
Understand the dangers of mixing alcohol with drugs
Discover our collection of expert guides that highlight the serious dangers of combining alcohol with prescription, over-the-counter, or recreational drugs. Learn how these interactions can affect the body, increase the risk of overdose, and impact mental health—and find practical advice to stay safe or support someone at risk.
Frequently asked questions about Primrose Lodge
Find answers to some of the most common questions we get regarding Primrose Lodge:


























